Key facts
- COVERAGE
- Andorra
- NETWORKS
- Andorra Telecom
- PLAN TYPE
- Data only
- IP ADDRESS LOCATION
- United Kingdom
- DELIVERY
- QR code by email
How it works
- 1Choose a plan and pay.
- 2Scan the QR code we email you. You can install it before you fly.
- 3When you land in Andorra, turn on data roaming for the Spidot line.
Questions about the Andorra eSIM
Which networks does it use?
Do I get a local phone number?
Can I use it outside Andorra?
How do I install it?
Will my phone work with an eSIM?
Is Andorra part of EU roaming?
Will my phone switch to an Andorran network automatically?
Can I use the eSIM on the ski slopes?
Can I keep a Spain or France plan and an Andorra plan on the same phone?
What if my phone connects to a Spanish or French network near the border?
Can I add more data during a ski week?
Andorra eSIM guide: mobile data for travellers
Andorra is a small, mountainous country high in the Pyrenees between France and Spain. Most visitors come for skiing and snowboarding in winter, for hiking, mountain biking and lakes in summer, and for shopping year-round in Andorra la Vella and Escaldes-Engordany. The country has no airport and no railway, so almost everyone arrives by road from Barcelona, Toulouse or another nearby city, often after a long drive over mountain passes.
Andorra is also one of the places where travellers most often get caught out by mobile data charges. It uses the euro and sits between two EU countries, but it is not in the EU, and a phone that has been happily roaming in Spain or France can start costing money the moment it crosses the border. A Spidot eSIM gives you a separate data line for Andorra, set up before you travel, while your own SIM stays in the phone for calls and texts. This guide explains how it works and what to expect in the valleys and on the slopes.
Why roaming in Andorra is different
Inside the EU and EEA, "Roam like at Home" means that many European SIMs can use their domestic allowance in other member countries. Andorra is not a member of the EU or the EEA, so those rules do not apply there. Some operators include Andorra in their roaming zone anyway, and others treat it as a separate, often more expensive zone. Visitors from the UK, North America, Australia and elsewhere are charged under their own operator's international terms.
The practical problem is that you do not choose the moment you start roaming in Andorra. Your phone switches automatically to an Andorran network as soon as you cross the border at Pas de la Casa or La Farga de Moles, and in some valleys close to the border your phone may also pick up Spanish or French signal. Check your operator's terms for Andorra specifically, and decide before you leave how you will use data there.
A local prepaid SIM
Prepaid SIMs are available in Andorra, typically from shops in Andorra la Vella and Escaldes-Engordany, and buying one may require ID. It is an option for seasonal workers and long stays, but for a ski week or a weekend's shopping it means spending part of your trip in a shop and swapping out your home SIM unless your phone has a spare slot.
A Spidot eSIM for Andorra
With a Spidot eSIM you buy an Andorra plan online, receive the QR code by email straight after payment and install it at home. Plans start from $5.90. When you reach Andorra, you switch mobile data to the Spidot line and turn off data roaming on your home SIM, so you know exactly which line is using data. Most plans are data-only; if you need a local number, for example for a ski school or a mountain refuge booking, see our Data + calls plans.
How much data to plan for
Trips to Andorra tend to be short and active, so data needs are often modest. These figures are approximate:
- Maps and navigation: a few megabytes per hour; useful for driving between parishes and finding car parks.
- Ski apps and piste maps: light, though live lift and weather information is worth having.
- Messaging: light, and handy for finding friends on the slopes or in the shopping streets.
- Photos and videos to social media: moderate to heavy, especially with video from the mountains.
- Video calls: typically several hundred megabytes per hour.
- Streaming: heavy, often a gigabyte or more per hour in high definition.
Typical choices
A day trip or weekend's shopping trip can usually be covered by a small fixed data plan. A week's ski holiday, with maps, messaging, weather checks and photo sharing every day, is more comfortable with a mid-sized plan, especially if your apartment's Wi-Fi is slow when everyone comes back from the slopes at once.
If you work remotely from Andorra or plan to stream in the evenings, an unlimited plan removes the need to count megabytes, although speed may slow after heavy use. If you come back every season, a no-expiry plan keeps your remaining data for next time. You can check how much data is left and add more data during your stay.
Before you go
Installing an eSIM needs an internet connection, so do it at home on Wi-Fi. First check your phone supports eSIM and is carrier-unlocked.
Then follow the install guide for iPhone, Samsung or Pixel. Label the new line "Andorra" or "Travel", keep your home SIM as default for calls and texts, and set the Spidot line for mobile data once you arrive.
- Install the eSIM a day or two before departure.
- Download offline maps of Andorra and the roads in from Barcelona or Toulouse.
- Download your resort's piste map and any lift-pass app at home.
- Plan exactly where you will switch data lines: at the border is the simplest moment.
Getting to Andorra and switching on
There are two main road routes into Andorra. From Spain, the road climbs from La Seu d'Urgell to the border at La Farga de Moles and continues to Sant Julià de Lòria and Andorra la Vella. From France, the route comes up from the Ariège valley over the high Port d'Envalira pass, entering at Pas de la Casa. Buses run from Barcelona and its airport, and from Toulouse, as well as from other cities in Spain and France.
As you approach the border, select the Spidot line for mobile data and turn on data roaming for it. Our data roaming guide shows where this setting is. Then turn off data roaming for your home SIM, so it cannot connect to an Andorran network on its own.
Coming from Spain or France
If you have been using your home SIM under Roam like at Home in Spain or France, it may feel natural to leave everything as it is. That is exactly when unexpected charges happen. Make the switch before the border, and if you are on a bus, do it while you still have signal on the approach road.
Using a European eSIM on the way
If you are travelling through Spain or France with a Spidot Europe plan, check whether Andorra is on the Europe plan's country list before you go. If it is not, install an Andorra plan alongside it and switch between the two lines at the border. Most eSIM phones can store several eSIMs.
Coverage in the valleys and on the slopes
Andorra's towns are strung along a few deep valleys, and most of the population lives along the main road from Sant Julià de Lòria through Andorra la Vella and Escaldes-Engordany up towards Encamp, Canillo and Soldeu, and along the valleys to La Massana and Ordino. In these built-up areas mobile data generally works as you would expect. In Andorra, the Spidot eSIM connects to Andorra Telecom.
The mountains are another matter. Steep slopes and narrow side valleys can block signal, and coverage on ski runs and hiking trails depends on line of sight to the nearest mast.
- Ski areas: the main base areas, lift stations and mountain restaurants in Grandvalira and Pal Arinsal are usually covered, but some runs, especially in sheltered valleys, can have weaker signal.
- Ordino-Arcalís: the higher, quieter ski and hiking area in the north can have more variable coverage.
- Vall del Madriu-Perafita-Claror: the UNESCO-listed glacial valley is reached on foot, and signal can disappear on parts of the trail.
- High passes and lakes: routes to lakes such as those around Tristaina and Juclar are remote, so do not count on a signal.
- Near the borders: around Pas de la Casa and the southern border, your phone may sometimes see French or Spanish networks.
Mountain safety
Weather in the Pyrenees changes quickly, and low temperatures drain phone batteries fast. Keep your phone in an inside pocket on the slopes, carry a small power bank and download offline maps before hiking. Tell someone your route and do not rely on mobile data as your only safety tool.
Data on buses, roads and ski lifts
Without trains, Andorra relies on roads. Buses connect the parishes along the main valleys, and in winter ski buses link the towns with the lift stations. Data on the bus is useful for checking timetables and live updates, which can change with snow and traffic.
Traffic in Andorra la Vella can be heavy, especially at weekends and in the shopping season, and the main road through the country can slow down considerably. A navigation app with live traffic helps you choose when to drive and where to park.
Driving in winter
The Port d'Envalira and other mountain roads can be affected by snow and ice, and winter equipment may be needed. Check road and weather information before setting off, and download offline maps so that a loss of signal on a mountain road does not leave you without directions.
Sharing data with a hotspot
Ski apartments are often shared by a group, and evening Wi-Fi can slow down when everyone is online. Your phone's personal hotspot can give a laptop or tablet a separate connection. It shares the line selected for mobile data, so make sure that is the Spidot line and not your home SIM.
Hotspot use adds up quickly, especially with laptops and streaming. Pause automatic backups and updates on connected devices, and check your remaining data regularly.
Using public Wi-Fi safely
Hotels, cafés, shopping centres and some mountain restaurants offer Wi-Fi. It is convenient, but public networks can be insecure.
- Use your eSIM data for banking, card payments and logins.
- Ask staff for the exact network name before connecting.
- Turn off automatic joining of open networks.
- Keep your phone and apps updated.
Practical tips for Andorra
A few local details worth knowing:
- Currency: Andorra uses the euro, and cards and contactless payments are widely accepted in shops, hotels and restaurants.
- Shopping allowances: Andorra is known for lower prices on many goods, but customs allowances apply when you return to Spain or France. Check the current limits before buying large quantities.
- Language: Catalan is the official language. Spanish and French are widely spoken, and English is common in tourist areas.
- Ski passes: passes and lessons are often bought online in advance; having data at the resort lets you top up or check lift status.
- Spas: the Caldea thermal spa in Escaldes-Engordany is a popular way to end a ski day; book ahead in busy periods.
- Cold batteries: phones lose charge quickly in the cold. Keep spare power in your pocket rather than in your backpack.
Andorra on a multi-country trip
Most visitors combine Andorra with Spain or France, often flying into Barcelona or Toulouse. Some travellers drive a Pyrenees loop, crossing between the two countries through Andorra.
For the parts of the trip in Spain and France, a Europe plan can be convenient. Check whether Andorra is on the Europe plan's country list; if it is not, add an Andorra plan for the days in the mountains and switch between the two eSIMs at the border.